Terms of Service

Welcome to Mirrorholics. These Terms of Service govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please discontinue use of our website immediately.

1. Account Terms

To access certain features of our website, you may be required to create an account.

By creating an account, you agree that:

The information provided is accurate and complete.
You are responsible for maintaining the confidentiality of your account credentials.
You are responsible for all activities conducted under your account.
You must notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

2. Pricing and Payment

All prices displayed on our website are listed in Indian Rupees (INR) unless otherwise stated.

We reserve the right to:

Modify prices at any time without prior notice.
Correct pricing errors that may occur on the website.
Cancel orders affected by pricing inaccuracies.

Payment must be completed before order processing.

We may accept payments through third-party payment providers, including but not limited to:

UPI
Credit Cards
Debit Cards
Net Banking
Wallets
Buy Now Pay Later services

By providing payment information, you represent that you are authorized to use the selected payment method.

3. Product Descriptions

We strive to ensure that product descriptions, specifications, images, and pricing information are accurate.

However, we do not guarantee that:

Product descriptions are error-free.
Product images perfectly represent actual product colors or appearance.
All information on the website is complete, current, or accurate.

Minor variations in color, finish, size, or appearance may occur due to photography, screen settings, manufacturing processes, or product updates.

We reserve the right to correct any errors, inaccuracies, or omissions at any time.

4. Order Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to:

Refuse or cancel any order.
Limit quantities purchased.
Cancel orders suspected of fraud or unauthorized activity.
Request additional verification before processing an order.

If payment has already been processed for a cancelled order, an appropriate refund will be issued.

5. Shipping and Delivery

We aim to process and dispatch orders within [BUSINESS DAYS].

Delivery timelines are estimates and may vary due to:

Courier delays
Weather conditions
Public holidays
Operational disruptions
Events beyond our reasonable control

Once an order has been shipped, ownership and risk of loss pass to the customer upon delivery.

Customers are responsible for providing accurate shipping information.

We shall not be liable for delays caused by courier partners or circumstances beyond our control.

6. Returns and Refunds

Returns, replacements, and refunds are subject to our Return and Refund Policy.

Customers may be eligible for returns or replacements under applicable circumstances such as:

Damaged products
Defective products
Incorrect items received

To initiate a return request, customers must contact us at:

Email: support@mirrorholics.com

Requests must generally be submitted within [BUSINESS DAYS] of receiving the order unless otherwise specified in our Return Policy.

Approved refunds will be processed through the original payment method whenever possible.

7. Intellectual Property

All content available on this website, including but not limited to:

Logos
Product designs
Product images
Graphics
Text
Branding
Website content

is owned by or licensed to Mirrorholics and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

8. Prohibited Uses

You agree not to use the website:

For unlawful purposes.
To violate any applicable laws or regulations.
To infringe upon intellectual property rights.
To transmit viruses, malware, or harmful code.
To interfere with website functionality or security.
To engage in fraudulent or deceptive activities.
To collect customer information without authorization.
To attempt unauthorized access to our systems.

Violation of these provisions may result in account termination and legal action.

9. Third-Party Services

Our website may contain links to third-party websites, services, or applications.

We are not responsible for:

Third-party content
Privacy practices
Website availability
Services provided by external parties

Your interactions with third-party services are governed by their respective terms and policies.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Mirrorholics, its owners, employees, affiliates, and partners shall not be liable for:

Indirect damages
Incidental damages
Consequential damages
Loss of profits
Loss of data
Business interruption

arising from:

Use of the website
Inability to use the website
Product purchases
Delayed deliveries
Website errors or interruptions

Our maximum liability shall not exceed the amount paid by the customer for the specific product giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Mirrorholics, its founders, employees, affiliates, and partners from any claims, losses, liabilities, damages, expenses, or legal fees arising from:

Your misuse of the website
Violation of these Terms
Violation of any applicable law
Infringement of third-party rights

12. Disclaimer

All products and services are provided on an "as is" and "as available" basis.

We make no warranties, express or implied, regarding:

Product suitability
Merchantability
Fitness for a particular purpose
Continuous website availability

Your use of our website and products is at your own risk.

13. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising from or relating to these Terms, the website, or any purchase shall be subject to the exclusive jurisdiction of the courts located in [CITY, STATE], India.